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E-commerce
E-commerce: +35% conversion thanks to chatbot
+35% conversion
About the Project
An online store increased conversion by 35% after implementing an AI chatbot for customer consultations.
Challenges
- High operational costs
- Manual processes taking too much time
- Inconsistent customer experience
- Difficulty scaling operations
Results
- 70% reduction in processing time
- 50% cost savings on operations
- 95% customer satisfaction rate
- Seamless scaling capabilities
Screenshots
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